FAQ
Shipping policy?
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Do you offer gift cards?
Coming Soon
What are the payment options?
We accept Mastercard and Visa along with Paypal.
Please feel free to contact myself with any questions on etransfer payment options.
All Prices are in Canadian
What is your return policy?
All Sales are final due to Sanitation
Do you do Wholesale
We sure do! We are located in a number of different locations! Please contact us at sneufeld@live.ca for more details on pricing!
Are your Earrings good for those with Sensitivities?
Yes our earrings are all hypoallergenic, meaning they are Lead, Zinc and Nickel Free. These are the top 3 metals that cause sensitivities.
Do you work with bloggers and influencers?
We do! Our influencer gifting program is designed to give influencers an opportunity to experience and share Sparkle and Shine products. If you are an influencer we want you to experience our great product. Please email requests to sneufeld@live.ca and include a copy of your social media profiles. *Qualifying media accounts may request 1 pair of our earrings of their choosing!
Are you Located in Stores
Absolutely we are in a couple different locations and always welcoming suggestions of stores you may feel would be great for us to be in!
Prairie Sky Treasures - Kerrobert SKFarmstead Market & More - Kitscoty, ABLegacy DIY - Lloydminster, ABRural Roots Collective - Killam, ABGifts n Things - Chemainus, BC
Let us know what you need and we’ll do our best to assist you.